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WHEN PLACING
AN ORDER WITH US WE NEED THREE THINGS. A 50% DEPOSIT, YOUR DESIGN AND
THE ACTUAL ORDER.
AFTER PLACING
YOUR ORDER WE WILL SUPPLY YOU WITH A COPY OF THE ARTWORK FOR PROOFING
PURPOSES,USUALLY IN A E-MAIL ATTACHEMENT. THE ARTWORK WILL BE
SUPPLIED IN A PDF. FILE WHICH CAN BE DOWNLOADED AND OPENED USING
ADOBE ACROBAT READER. IF YOU HAVE`NT GOT A COPY OF THIS PROGRAM YOU
CAN GET A FREE DOWNLOAD FROM THEIR SITE BY FOLLOWING THE LINK ON OUR
DOWNLOAD PAGE. THIS USUALLY TAKES APPROXIMATELY 7/14 DAYS DEPENDING
ON THE VOLUME OF WORK WE HAVE AT THE TIME. ORDERS THAT HAVE LARGE
QUANTITIES OF LOGOS OR COMPLICATED DESIGNS WILL TAKE LONGER.
ONCE YOU HAVE
RECEIVED THE ARTWORK PLEASE CHECK IT. IT IS POSSIBLE AT THIS STAGE TO
CORRECT ANY MISTAKES. WHAT WE CAN`T DO IS TO COMPLETELY CHANGE THE
ARTWORK BECAUSE YOU HAVE DECIDED TO CHANGE THE DESIGN. SO IT IS
IMPORTANT TO FINALISE YOUR DESIGN BEFORE YOU SUBMIT IT. THE MORE
ACCURATE THE INFORMATION YOU CAN SUPPLY THE EASIER IT IS FOR US TO
COME UP WITH EXACTLY WHAT YOU WANT.
WHEN YOU HAVE
CHECKED THE ARTWORK PLEASE GET BACK TO US AS SOON AS POSSIBLE IN
ORDER FOR US TO PROCEED WITH YOUR ORDER.
AS SOON AS YOU
HAVE GIVEN US THE GO AHEAD WE CAN START TO PRINT AND MANUFACTURE YOU
ORDER. DELIVERY TIMES FLUCTATE WIDELY THROUGHOUT THE YEAR. 6/8 WEEKS
DURING THE BUSY TIMES AND 4/6 WEEKS DURING NORMAL TIMES. WE CAN GIVE
YOU A BETTER IDEA OF A DELIVERY TIME WHEN PLACING YOUR ORDER.
SPEEDING
THINGS UP
THERE ARE
THINGS YOU CAN DO TO SPEED UP YOUR ORDER.
TRY TO BE
ORGANISED. DECIDE ON YOUR DESIGN AND GET YOUR ORDER READY BEFORE
SUBMMITTING IT.
DESIGNATE ONE
PERSON TO DEAL WITH YOUR CLOTHING ORDER.
THE DELIVERY
TIME STARTS FROM WHEN YOU ACTUALLY PLACE YOUR ORDER NOT FROM WHEN YOU
FIRST CONTACT US.
SUPPLY YOUR
PROPOSED DESIGN IN A COLOUR DRAWING. IT DOES NOT HAVE TO BE WORK OF
ART BUT THE CLEARER THE INFORMATION SUPPLIED THE EASIER IT IS FOR US
TO UNDERSTAND AND COME UP WITH EXACTLY WHAT YOU WANT.
FIRSTLY IF
THERE ARE LOGOS IN YOUR DESIGN SUPPLY THEM IN A VECTOR DRAWING. WE
CAN DRAW THEM FROM LETTER HEADINGS OR SCAN THEM IN FROM EXISTING
CLOTHING BUT THIS TAKES TIME AND WILL NOT BE AS ACCURATE AS THE
ORIGINALS. MOST SPONSORS CAN SUPPLY THEM, THEY USE THEM FOR STAIONARY
AND SIGNAGE ETC. BUT TEND TO GUARD THEM WITH THEIR LIVES.
IF YOU KNOW
THE PANTONE NUMBERS OF THE COLOURS YOU WANT IN YOUR DESIGN GREAT. IF
YOU DON`T HAVE THEM DON`T WORRY. YOU CAN SUPPLY A COLOUR SAMPLE AND
WE WILL DO OUR BEST TO MATCH IT.
AS SOON AS YOU
HAVE RECIEVED THE ARTWORK PLEASE GET BACK TO US ASAP. TIME LOST HERE
JUST PUTS YOUR ORDER BACK.
ALTHOUGH WE
TEND TO BE BUSY THROUGHOUT THE YEAR THERE ARE TIMES WHEN WE ARE NOT
AS BUSY AS OTHERS. THE BEST TIME TO PLACE AN ORDER FOR CYCLE CLOTHING
IS OCTOBER, NOVEMBER AND DECEMBER. ONCE WE GET INTO THE NEW YEAR WE
ARE INUNDATED WITH OTHERS AND DELIVERY TIMES RISE RAPIDLY.
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